Terms and Conditions
Effective January 1, 2026
Advantage Tracy Concrete, tracycaconcrete.com, info@tracycaconcrete.com
Agreeing to these terms
These terms cover your use of the Advantage Tracy Concrete website and any estimate, quote or job you get from us. If you browse the site, call us, send the form or hire our crew, you agree to these terms, so please read them before you do.
If you don't agree with them, please don't use the site. You can head back to our home page or reach us through the contact page with any questions first.
What we do
Advantage Tracy Concrete is a concrete contractor in Tracy, CA. We pour and repair driveways, patios, sidewalks, steps, garage floors, slabs, footings, foundations and other concrete work for homes and properties in Tracy and the cities around it. You can read more about our crew on the About page.
The descriptions on this site are general. They explain how this kind of work usually goes, and they aren't a promise about your property. What we'll do on your job is what's written in your estimate or agreement.
Estimates and pricing
We give free estimates at your property, and asking for one doesn't commit you to anything. An estimate is based on what we can see and measure that day, such as the size of the area, the ground the slab will sit on, access for our trucks and the finish you pick.
Some things only show up once the old concrete is out or the ground is open, like soft or wet soil, buried roots, old fill or pipes in the way. If we find something that changes the work or the cost, we'll stop, explain it and get your okay before we go ahead with any extra work.
Prices on an estimate are good for the period written on it. After that, material and labor costs can change, so we may need to update the figure before we schedule your job.
Scheduling, weather and cancellation
We'll give you a start date when you accept the estimate, but concrete depends on the weather and the ground. We may move a pour if rain, high heat, wind or wet soil would hurt the finish or the strength of the slab, because a rushed pour costs you more later than a short wait does now.
Delays we can't control, such as weather, supplier shortages, permit timing or something hidden under the old slab, may push the schedule back. We'll tell you as soon as we know and set a new date with you.
If you need to cancel or reschedule, please call us at (209) 237-1118 as early as you can. If we've already ordered materials, set forms or booked a concrete delivery for your job, you may be responsible for those costs, as written in your agreement.
Payment
Payment terms, including any deposit and when the balance is due, are written in your estimate or agreement before work starts. We'll go over them with you so there are no surprises on the last day.
If a payment is late, we may pause work until it's settled, and you may owe reasonable costs of collecting what's due, to the extent California law allows.
Your part of the job
We ask you to clear the work area of vehicles, furniture and anything you want kept safe, and to tell us about sprinkler lines, buried wires, septic parts or anything else under the ground that we may not know about. Damage to buried items we weren't told about isn't our responsibility.
New concrete needs time to cure, which is the wait while it hardens and gains strength. We'll tell you when it's safe to walk on and drive on, and keeping people, pets and vehicles off it until then is up to you.
Warranty and what concrete does on its own
Any warranty on your job is the one written in your agreement, and it covers our workmanship as described there. We stand behind our work, and if something isn't right, call us and we'll come look at it.
Concrete shrinks as it cures and moves with the ground and the weather, so some hairline cracking is normal and isn't a defect. We cut control joints, which are planned grooves that give the slab a place to crack where you won't notice, but no one can promise a slab will never crack.
Our warranty doesn't cover damage from things outside our work, such as heavy loads the slab wasn't built for, tree roots, poor drainage from other parts of the property, deicing salts, ground movement, misuse or repairs made by someone else.
Apart from what's written in your agreement, this website and its content are provided as they are. We don't promise the site will always be available or free of errors.
Limits on our liability
To the extent California law allows, Advantage Tracy Concrete isn't liable for indirect or follow-on losses from using this site or from our work, such as lost use of your property, lost income or other costs that aren't direct damage.
If we're found responsible for a loss, our liability is limited to the amount you paid us for the job in question. Nothing in these terms limits any right you have that California law says can't be limited.
If we disagree
If you're unhappy with anything, call us first at (209) 237-1118 or write to us through the contact page. Most problems get sorted out with a visit and a straight conversation, and we'd rather fix it than argue about it.
If we can't settle it between us, we both agree to try mediation in good faith before going to court. Either of us can still use small claims court for matters within its limits.
Which law applies
These terms and any job we do for you are governed by the laws of the State of California. Any court case about them will be heard in the courts of San Joaquin County, California, unless the law requires otherwise.
Changes to these terms
We may update these terms from time to time, and the version on this page is the one in effect. Changes don't affect a job already under a signed agreement unless we both agree in writing.
If you have a question about these terms, reach out through the contact page or call (209) 237-1118, and we'll walk you through them.